Log in or sign up for an account to create a custom feed or widget. The problem is that the offshore help desk follow a script, and the Voyager not on their list because they cannot remote access it to do diagnostics. I would suspect a faulty port. We have checked the CD enclosed in this pack for known viruses. I already iterated through this.

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These can be found at www. Here is the output from the router and line diagnostics when connected via ethernet. An update — I received several calls today from the very helpful lady at the Royter technical support. Plug the power adapter into an active mains socket.

Yes, I agree that having a Virgin customer getting his line disconnected being related to our lost internet connection is a bit of a stretch but at this stage we are getting desperet. After a bit pinging back and forth between technical support and customer service in the meantime BT lost all my contact details and a rather unfriendly person made several errors reeintering them again I was told that the BT Home Hub would probably arrive on Monday, Tuesday the latest.

I doubt it as well The Voyager is fine, and should work without problems. Power and DSL connection lights. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.


I also left it vkyager on the Voyager.

BT VOYAGER 2091 Manual

I am writing software and working with computers for a living, so I did the usual checks BT recommends restart the router, check computer, check wiring, check for faults with exchange, etc.

We cannot guarantee that the telecommunications products, services and offers described in this publication. Neither works on both routers.

I doubt it though This guide shows you how to get connected with the Viyager Voyager router. If it was a BT supplied one, then it is hard coded into the firmware and probably reads something like voyager btbroadband. This product is intended for roouter within wiireless UK for connection to the public telephone network. Would it be possible to email the moderators here so they can try to reset the port?

It is already turned send e-mails and files with whatever data you want, up to the GB allowance that you choose. Frequently Asked Questions The broadband service is subject to availability at your new premises. W e cannot accept responsibility for any. BT and the ‘connected world’ logo are registered trademarks of British T elecommunications plc. The passwordw I tried is BT. We just spoke to our downstairs neighbours, who are moving homes.

Read the USB installation section for help getting your router setup using this method. So, I called technical support again.


No broadband connection — Voyager too old? – BT Community

My wife is in dire need of internet access for her work she is also due to take an exam for a professional certification in 10 days time and needs internet access to practice for it.

Cross Site Request Forgery. Plug the grey telephone cable into your microfilter socket marked DSL. If you haven’t registered yet, please register and log in.


W e will provide services and. I have little hope that anything will get fixed today. Is it really possible that the Voyager suddenly stopped working?

I am getting to the point of cancelling my new contract, even if this means paying a penalty, and switching providers — Routfr rather do this than spending several hours each day talking to mostly unmotivated folks at customer service and technical help. Voyager Wireless Router – Setup Guide. The new router was ordered because one of his colleagues suspected the old one was faulty but now I got myself a second router and still voyaber connect to the internet.